At DataTrust, we are not just a team of highly skilled and experienced engineers – our aim is always to make information technology work for our valued customers.
We achieve this aim in a number of ways, including the following:
Technical Expertise — and Strong Communication Skills
Of course, any IT partner should be well-versed in the ins and outs of technology. But that sort of knowledge can be of little more than academic value if your partner doesn't have first-hand knowledge of how it applies to your business.
At DataTrust, we are, first and foremost, a team of business people who utilise technology, in a cost-effective manner to solve business problems. Our priority is to bridge the technology and communications gap that often exists between IT and business owner’s or CEO’s office.
An Awareness of Your Budget — and Resources
Information Technology is a critical function of business nowadays. But that sort of critical function shouldn't necessarily come at a crippling expense.
At DataTrust, we have a transparent fee structure. We ensure there are no “nasty surprises” and are always sympathetic to those sorts of services that can bleed business coffers dry.
For instance, we can escalate to high-level skills when needed, while affording access to reduced rates for services such as a help-desk and repair services - those are the costs that can consume the majority of an IT budget outside of project work.
An Advocate who Cuts through Product Hype
At DataTrust, we always go the extra mile to identify genuinely effective technical options. We know that our customers are busy people – they need us to cut through the mountains of vendor's product hype and what is truly an effective business solution.
It is paramount for us to determine if a company is using its current technology to its fullest capacity and show how to maximize the products it already owns, before recommending any expenditure.
A Long-Term Planner, Implementer and Strategist
Even the most carefully thought out technology plan is of little use, if it grows old on the drawing board. An involved IT partnership also means a handle on implementation, whether it's suggesting a gradual introduction over time or a veritable technology lost weekend, where everything is shut down and changed over.
At DataTrust, we pride ourselves on knowing the best way to put technology recommendations into place – we always work to prioritise needs and help plan an effective implementation strategy.
An Industry Watcher, Who Maps Technology Advances and Developments to Your Needs
At DataTrust, we stand ready to pinpoint new technology needs and to suggest updates and changes accordingly. That means keeping close tabs on our customers’ business's growth and development — as well as on developments in the world of technology that might apply to their needs.
Our ultimate objective is to offer strategic insight into how new solutions and technologies can reduce cost and streamline the operation of the business.
A Keen Ability to Troubleshoot and Solve Problems
It's unrealistic to think that any element of technology, no matter how expensive or sophisticated, is totally immune to breakdowns.
DataTrust continually, proactively monitor and carry out scheduled upkeep on networked systems, security policies, backup and threat protection systems so that problems can be prevented.
An Interest in Handling All Your Technology Needs
Nothing can prove more annoying — not to mention wasteful — than you having to hop from consultant to consultant or business to business to address individual elements of your technology needs.
With DataTrust, you have the comfort of knowing that all your technology needs will be met, under one roof. Our aim is to act as a single point of accountability and contact, for all technology issues
Technical Support is personal, attentive and impressive. I am very, very impressed with the service.
Dr Syed Babk Taori The Glendale Clinic
. . . . since 2006 . . . have always acted in a proactive manner with expertise and in a timely manner. Would highly recommend them.
Tom Baldwin, Principal Early & Baldwin Solicitors
I am very happy with the service I have received from Data Trust. We have been a customer since the company’s inception and I find the staff very friendly and helpful.
Lisa Duggan, Accounts Manager Techplus Ltd
Truly excellent service! Always there when we need them. Weekly reports are great.
Ciaran Maher Maher Gleeson Estates
As a busy legal practice, backup is critical to our business. It is imperative that in the event of a system failure we can access all our files and client information immediately.
Peter McDonnell Peter McDonnell & Associates
...highly efficient service provider delivering an excellent service in plain English.. .. extremely helpful in fixing any problem that may arise with our system. . .
Charlotte Vaughan Provident Financial Group Ltd.
They are always available to take a call and answer queries, in fact I don’t think there’s anything they don’t have an answer for in this area!
David Cawley Allegro Acoustics
We have being availing of the services of Data Trust Limited for 11 Years . . . the service is extremely efficient and friendly
Sarah Hayes Inns Court Legal Cost Accountants
We then backed up on tapes and CD’s but this was proving very hard in order to keep an offsite backup up to date.
Celine Florence French Property Experts
... we consider them to be an integral part of our company ... will never let you down and will go to the nth degree . . .we can only heartily recommend . . .
Pat Stephenson North's Property
This firm has used DataTrust to provide backup facilities for us for over 8 years now. In the course of that time we have never had a failure, any queries that we have raised have been...
Paul N. Beausang Paul N. Beausang & Co. Solicitors
I would highly recommend the services Data Trust Ltd. offers, the back up is excellent with a great support at very competitive prices.
Olivier Florence Flo Web Design Ltd
Solicitors have a duty to protect their clients’ data – the consequences of neglecting that duty does not bear thinking about. As with all Legal Practices, we engage a Third Part IT Support Partner.
David H. Christie, Partner Christie & Gargan Solicitors
We have been using Datatrust for our corporate online backups since they began offering this service in 2004. Moving to an Online Backup solution has given us far more confidence that our data...
Michael Joyce, Managing Director Broadcast Video Services
For over ten years. . . demonstrate a full understanding of our business needs and provide timely, resilient, scala
Clare O'Sullivan Broadcasting Authority of Ireland
...very responsive, supportive and fully compliment our business from an IT perspective.
Cecilia O'Neill Lernihan O'Neill Solicitors
I can wholeheartedly recommend the DataTrust Online Backup Service. We use them, as a partner, for Recovered Data Vaulting.
Keith Cooney, Managing Director DataRescue Data Recovery Services
We have dealt with Data Trust for many years now . . .have gone above and beyond the call of duty to help us with our I.T. issues.
David Sherlock Sherlock & Co. Law Searchers
I can heartily refer the team at DataTrust on the basis of the enthusiasm and professionalism with which they support my Team and I.
Michael Hegarty Smyth O'Brien Hegarty Solicitors
...from the moment I got in touch with Datatrust it was obvious I had nothing to worry about. .I always felt I was in very capable hands . . . no hesitation in recommending these guys . . .
Les Griffin Bikeworld ( www.bikeworld.ie/ )
This is the way things should be and are going to be. . . Excellent System
Thomas Loomes Thomas Loomes & Co. Solicitors
We have been using DataTrust to look after all our Data Backup Requirements for the past number of years.
David Fitzgerald, Solicitor Fitzgerald & Company Solicitors
This firm has used DataTrust to provide backup facilities for over 8 years now. In the course of that time we have never had a failure, any queries that we have raised have been quickly resolved...
Mary Arnold & Kalanne O'Leary O’Leary Arnold & Co. Solicitors
The security of our company data was a constant concern for us – as I am sure it is for everybody, at some point in time.
David Blennerhasett, Sales Director FG Wilson Engineering (Dublin) Ltd
Truly excellent all round service – Second to None . . . These guys looks like they have read, digested and delivered the quality service manual!
Bob Flynn iCommunity ( www.icommunity.ie )
With eight busy creches on the go, the last thing I could occupy my time with is worrying about whether our systems were being backed up or not.
Deirdre Kelly, Managing Director Links Childcare
We readily recommend Datatrust as we know that our trust is well founded - in fact we recommend them all the time. .
Michael Gilmartin, Managing Director Legal & General Software
They were terrific, not only did they manage to regain the information we had originally lost but also had our machine running like new. Lesson learned we signed up to their Online Backup Service.
Nico O’Higgins SoBo Cafe