Here at DataTrust, our experienced, skilled and technically accredited team of experts will provide you with professionally Managed, Information Technology Services.
In effect, this means that we will proactively, remotely, monitor and manage your IT system, with the objective of eliminating downtime and keeping the system running efficiently and securely, by continuous patching etc.
You get Benefits without Overheads
When partnering with DataTrust, you get all the benefits of an IT department, without the overheads. Our fixed fee, unlimited IT Managed Service means that we not only provide the day-to-day IT support skills but also a dedicated IT Service Manager to work with you at a strategic level.
Best in Class Technology Solutions
We offer best in class technology solutions and services, allowing you to focus on doing what you do best - running your business. We become your very own virtual IT team, combining the best of on site and cloud technologies, with the best people to deliver IT, as a service for you.
You get Maximum Protection
We ensure that all the latest security requirements are fulfilled in order to achieve maximum protection.
You save Money
IT managed services saves you money! Business and industry sources as well as our own experience, continually reassert that managed services reduce the TCO (Total Cost of Ownership) of your Information Technology - no more downtime, no more virus outbreaks, no more lost data and continually making and testing backup . . . More Peace of Mind.
No more technical hassles and headaches. More time to do what you do and prefer - running your business.
IT Managed Services is a "buzzword" that has been floating around over the last 10-15 years, as an alternative to the traditional reactive "break fix" support agreement.
The IT industry is full of buzzwords and acronyms and the term "IT Managed Services" usually causes the customer's eyes to glaze over and them to tune out completely.
Modern computer hardware and operating systems have a massive amount of pre-failure detectors that constantly monitor the health of the system and can generate pre-failure alerts. In fact, pre-failure alerts are accepted as a legitimate reason, by most system manufacturers, for warranty activation, component replacement etc.
Prior to IT Managed Services, IT companies only knew there was a problem on the customer site when the customer themselves detected a problem and contacted the support company. Of course, at that point, the customer, alas, was experiencing downtime and lost productivity.
Also, it was often not clear who was responsible for the proactive component of maintaining the customer system - i.e. the IT company was available within a defined guaranteed timeframe "Service Level" to solve the problem once the problem had occurred, but who was going to apply the never ending stream of updates that was required on hardware, operating systems and applications?
Perhaps it is best explained by drawing an analogy with your car. Imagine if you told your mechanic “Joe, I will only ever come to you with my car, when it’s broken!” He would immediately remind you of manufacturer-recommended service intervals, oil changes, worn brakes etc. You would be extremely lucky if the only consequence you suffered was being without a car for a few days, while it’s getting fixed.
Continuing with the car analogy – when you adhere to recommended service intervals and bring your car to Joe for a service – he can check the car, as it’s presented e.g. brake pads, mileage, alignment etc. but he can also check the history of the car, via the on-board diagnostics. Apart from significantly reducing the likelihood of a breakdown, you also finish up with a safer vehicle and have a “right of reply” to the manufacturer, if the vehicle does not perform as it should.
IT Problems that can undermine your Business. In the world of Information Technology, how could any business owner keep track of:
This is the way things should be and are going to be. . . Excellent System
Thomas Loomes Thomas Loomes & Co. Solicitors
They were terrific, not only did they manage to regain the information we had originally lost but also had our machine running like new. Lesson learned we signed up to their Online Backup Service.
Nico O’Higgins SoBo Cafe
As a busy legal practice, backup is critical to our business. It is imperative that in the event of a system failure we can access all our files and client information immediately.
Peter McDonnell Peter McDonnell & Associates
This firm has used DataTrust to provide backup facilities for us for over 8 years now. In the course of that time we have never had a failure, any queries that we have raised have been...
Paul N. Beausang Paul N. Beausang & Co. Solicitors
I can heartily refer the team at DataTrust on the basis of the enthusiasm and professionalism with which they support my Team and I.
Michael Hegarty Smyth O'Brien Hegarty Solicitors
... we consider them to be an integral part of our company ... will never let you down and will go to the nth degree . . .we can only heartily recommend . . .
Pat Stephenson North's Property
For over ten years. . . demonstrate a full understanding of our business needs and provide timely, resilient, scala
Clare O'Sullivan Broadcasting Authority of Ireland
Truly excellent all round service – Second to None . . . These guys looks like they have read, digested and delivered the quality service manual!
Bob Flynn iCommunity ( www.icommunity.ie )
Truly excellent service! Always there when we need them. Weekly reports are great.
Ciaran Maher Maher Gleeson Estates
I can wholeheartedly recommend the DataTrust Online Backup Service. We use them, as a partner, for Recovered Data Vaulting.
Keith Cooney, Managing Director DataRescue Data Recovery Services
Solicitors have a duty to protect their clients’ data – the consequences of neglecting that duty does not bear thinking about. As with all Legal Practices, we engage a Third Part IT Support Partner.
David H. Christie, Partner Christie & Gargan Solicitors
With eight busy creches on the go, the last thing I could occupy my time with is worrying about whether our systems were being backed up or not.
Deirdre Kelly, Managing Director Links Childcare
We have been using Datatrust for our corporate online backups since they began offering this service in 2004. Moving to an Online Backup solution has given us far more confidence that our data...
Michael Joyce, Managing Director Broadcast Video Services
Technical Support is personal, attentive and impressive. I am very, very impressed with the service.
Dr Syed Babk Taori The Glendale Clinic
. . . . since 2006 . . . have always acted in a proactive manner with expertise and in a timely manner. Would highly recommend them.
Tom Baldwin, Principal Early & Baldwin Solicitors
We have been using DataTrust to look after all our Data Backup Requirements for the past number of years.
David Fitzgerald, Solicitor Fitzgerald & Company Solicitors
We have dealt with Data Trust for many years now . . .have gone above and beyond the call of duty to help us with our I.T. issues.
David Sherlock Sherlock & Co. Law Searchers
I would highly recommend the services Data Trust Ltd. offers, the back up is excellent with a great support at very competitive prices.
Olivier Florence Flo Web Design Ltd
I am very happy with the service I have received from Data Trust. We have been a customer since the company’s inception and I find the staff very friendly and helpful.
Lisa Duggan, Accounts Manager Techplus Ltd
The security of our company data was a constant concern for us – as I am sure it is for everybody, at some point in time.
David Blennerhasett, Sales Director FG Wilson Engineering (Dublin) Ltd
...from the moment I got in touch with Datatrust it was obvious I had nothing to worry about. .I always felt I was in very capable hands . . . no hesitation in recommending these guys . . .
Les Griffin Bikeworld ( www.bikeworld.ie/ )
They are always available to take a call and answer queries, in fact I don’t think there’s anything they don’t have an answer for in this area!
David Cawley Allegro Acoustics
...highly efficient service provider delivering an excellent service in plain English.. .. extremely helpful in fixing any problem that may arise with our system. . .
Charlotte Vaughan Provident Financial Group Ltd.
...very responsive, supportive and fully compliment our business from an IT perspective.
Cecilia O'Neill Lernihan O'Neill Solicitors
We have being availing of the services of Data Trust Limited for 11 Years . . . the service is extremely efficient and friendly
Sarah Hayes Inns Court Legal Cost Accountants
We readily recommend Datatrust as we know that our trust is well founded - in fact we recommend them all the time. .
Michael Gilmartin, Managing Director Legal & General Software
This firm has used DataTrust to provide backup facilities for over 8 years now. In the course of that time we have never had a failure, any queries that we have raised have been quickly resolved...
Mary Arnold & Kalanne O'Leary O’Leary Arnold & Co. Solicitors
We then backed up on tapes and CD’s but this was proving very hard in order to keep an offsite backup up to date.
Celine Florence French Property Experts